Tag Archives: delta airlines

Let us now praise Delta Airlines

I flew home from Montreal yesterday via Minneapolis.  MSP was still kind of messy, recovering from a snowstorm, and my Montreal-Minneapolis leg was delayed.  Delta told me I wasn’t going to make the last flight back to Madison, gave me a hotel voucher for Minneapolis, and rebooked me for the first flight the next morning.  But when we landed in Minneapolis, there were still 5 minutes left until the Madison flight was departing.  The gate agent got a guy in a motorized cart to take me all the way from the end of concourse C to the beginning of concourse F.  Those things can go pretty fast when there’s nobody in the airport!  Even so, we got there two minutes after departure time and the gate was shut.  But I could see the plane still parked at the end of the jetway.  So the agent opened the gate back up, took me down, and got the pilot to re-open the main boarding door so I could get on the plane.  The whole thing was awesome, I was extremely happy to sleep at home, and I’m feeling very warm towards the people at Delta for making it happen.

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